Have a question? You might find it answered already down below.
If not, contact us and ask us all your questions– we’d love to answer them.
F R E Q U E N T L Y
A S K E D
Q U E S T I O N S
GETTING STARTED
Where does Simply Clean ME, LLC. service?
We offer service for commercial cleanings in Southern and Central Maine; the counties we service being Androscoggin, Sagadahoc, Cumberland, York, Oxford, and parts of Lincoln, Franklin, Somerset, and Waldo. This includes:
Auburn, Lewiston, Portland, Westbrook, Sabattus, Lisbon, Poland, Windham, New Gloucester, Turner, Gray, Topsham, Freeport, Brunswick, Bath, Paris, Norway, Winthrop, Raymond, Yarmouth, etc…
What can I expect during a walkthrough?
Two representatives from Simply Clean ME, LLC. will meet with you at your business on a date and time that works best for you. They will ask what you need and want done, take measurements of the area(s) of service, and ask additional questions (e.g., would you like to have the baseboards of this hallway cleaned every service or at a different regular frequency?).
If you have any questions at all during the walkthrough, we encourage you to ask– we love to help and answer any questions we can. After they have seen the scope of work for the service your business needs, they will go and start working your business’ free personalized cleaning quote/proposal.
How long will it take to get my free, no-obligation cleaning quote/proposal?
You can expect to receive your free, no-obligation cleaning quote/proposal within 5 business days, however, the average time is within 48 hours.
Can you use my cleaning products/supplies instead?
We absolutely can and will upon request. However, Simply Clean ME, LLC, or it’s team members, will not be liable for your supplies; in the case of accidental damage or normal wear and tear.
TRUST & SAFETY
Do the cleaning professionals go through a background check?
They absolutely do. Every Simply Clean ME, LLC. team member is fully trained, insured, and background checked. Our priority is your safety and comfort!
What happens if something goes wrong during a service?
If something goes wrong during your service let us know. We are insured against any accidents and will work to make sure that you are left beyond happy and satisfied with your experience with Simply Clean ME, LLC.
Are you insured?
Yes, Simply Clean ME, LLC. is fully insured and bonded.